Privacy & Data Protection Policy
At YVM Wellness & Spa, we are committed to protecting your privacy and safeguarding your personal information. This policy explains how we collect, use, and protect your data.
Information We Collect
We may collect personal information including your name, phone number, email address, appointment details, health-related intake information, and payment information when you book services, complete forms, or communicate with us.
How We Use Your Information
Your information is used to:
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Schedule and manage appointments
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Communicate about services, promotions, and reminders
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Process payments and memberships
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Improve our services and client experience
Your pictures for Before and After comparisons
Pictures may be used for website and promotions
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Comply with legal and regulatory requirements
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Data Security
We use secure systems and reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, loss, or disclosure.
Text Messages and Email Communications
By providing your contact information, you consent to receive appointment reminders, service updates, and promotional communications by email and text message. You may opt out at any time by following the instructions in our messages or contacting us directly.
Sharing of Information
We may share limited information with trusted service providers who assist in operating our business (such as scheduling, payment processing, and communication platforms). These providers are required to protect your information and use it only for authorized purposes.
Cookies and Website Usage
Our website may use cookies and similar technologies to enhance user experience and analyze site performance. You may adjust your browser settings to disable cookies if desired.
Your Rights
You have the right to:
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Request access to your personal information
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Request corrections to inaccurate data
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Request deletion of your data, subject to legal and business requirements
To exercise these rights, please contact us using the information below.
Data Retention
We retain personal information only as long as necessary to provide services, meet legal obligations, and support business operations.
Policy Updates
This policy may be updated periodically. Any changes will be posted on our website and will become effective upon publication.
Contact Information
If you have questions about this policy or how your information is handled, please contact us at:
Email: info@yvmwellness.com
Business Name: YVM Wellness & Spa
